Go Gun Face is committed to your complete satisfaction. If you receive any product from us that fails to meet your expectations, you can return it to us within 7 days of receipt of shipment in the original packaging for a full refund or replacement product. Just contact us at firstname.lastname@example.org for a return authorization along with detailed instructions on how to return your item.
Any refund amounts will be returned to the original form of payment once the item has been received by us. Any items received as a gift must submit original order number.
If you received a damaged or defective item, we’ll ship you a replacement of the exact item. If you would like to exchange an item for another, you can exchange for a different type or color as long as it is of the same price. If you don’t return the damaged or defective item, we will charge you for that item.
We’ll make sure that you don’t have to pay return shipping if the cause of the return was our fault. To do this we may provide you with prepaid shipping information. However, if you return an item using a prepaid method from us, and the reason for return is not a result of a GoFunFace error, the cost of return shipping will be deducted from your refund unless your item qualifies for a free return. If you choose to pay for shipping the item on your own, you can choose to pay the carrier at the time you ship your return. If the return is the result of a GoFunFace error, we'll refund your return shipping costs up to a maximum amount we provide in your return instructions.